Start Your Journey Today
Start With a Private Conversation
Deciding to explore treatment for mental health or substance use concerns can feel overwhelming. Many people reach out with uncertainty, questions, or hesitation, and that is completely understandable. You do not have to navigate this process on your own.
Our admissions team is here to listen, answer your questions, and provide clear information about your options. There is no pressure and no expectation, only compassionate, confidential support as you determine whether The Heights Treatment Center is the right fit.
What to Expect When You Reach Out
Every conversation is private, respectful, and focused on helping you take the next step at your own pace.
Step One
Private Admissions Consultation
Your first call is answered by a dedicated admissions specialist who will take time to understand your situation, priorities, and concerns. During this conversation, we review the full range of treatment options available at The Heights Treatment Center and discuss which programs may be most appropriate based on your needs, history, and goals.
Step Two
Pre-Assessment & Clinical Review
Following the initial consultation, we schedule a pre-assessment to gather more detailed clinical information. This information is then reviewed by our clinical team to ensure that recommendations are grounded in clinical appropriateness, not convenience or availability. Each case is evaluated individually, allowing us to thoughtfully determine the recommended level of care and treatment structure.
Step Three
Personalized Treatment Recommendations
Once the clinical review is complete, our admissions team connects with you to review the clinical recommendations in detail. We walk you through the suggested level of care, program structure, and what treatment would look like at The Heights Treatment Center, answering questions and ensuring transparency at every step.
Step Four
Coordinated Intake & Admission
When care is confirmed and you are ready to move forward, we coordinate intake and admission as efficiently as possible. In many cases, admission can be scheduled the same day, allowing for a smooth and supported transition into treatment. From your first call through admission, our team manages each step with care, discretion, and attention to detail.
Ready to take the first step?
Our admissions team is here to help.
Testimonials
